In most cases our services are billed based on what we refer to as a “man-day”. This is roughly the time that one of our highly trained staff is assigned to your project, for up to 11 hours per day. As part of our commitment to the highest level of integrity, you will NEVER be billed more than the actual amount of service provided. If this commitment is ever in question we will refund the complete amount of the service performed.
 

Explanation of how man-days are calculated:

After each man-day based service we have a detailed time report from our auditors as to how long was spent on the service. The time for each auditor is counted like this:
 

Man-day calculation notes

- Hours spent in the factory are counted in full.
- Hours spent travelling to and from the factory are only counted in half.
- Man-days are counted separately for each inspector.
- See the below CPQ major cities list where our inspectors are based. Travel hours are always counted from the major city that is nearest to the factory.
 

Major Cities List

(City, Province)
Fuzhou, Fujian
Xiamen, Fujian
Quanzhou, Fujian
Dongguan, Guangdong
Guangzhou, Guangdong
Shantou, Guangdong
Shenzhen, Guangdong
Zhongshan,Guangdong
Shunde, Guangdong
Zhuhai, Guangdong
Nanjing, Jiangsu
Hefei, Anhui
Qingdao, Shandong
Shanghai, Shanghai
Hangzhou, Zhejiang
Ningbo, Zhejiang